Our Partners & Associates












ABOUT US
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iCOM ICT Research is a not-for-profit organisation that aims to improve the relationships between people and technology.
We are a multidisciplinary team of professionals with over 25 years of experience supporting and researching how technology affects human interaction and communication in various public, private and digital spaces.
We help organisations identify vulnerabilities in the relationship between their technology and users. Together, we can discover how innovative technologies and services can benefit users today and in the future by implementing them in real-life scenarios to benefit individuals, communities, organisations and society as a whole.
WE SPECIALISE
We aim to enhance and improve the user experience and the use of smart technologies in the following spaces
Remote
Working
Online
Learning
Home
Space
Sustainable
Space
Digital
Space
OUR 3 STEP APPROACH
We aim to enhance the user experience by working with our clients to create usable solutions. Our approach has 3 measures – diagnostic, preventative and proactive.
Diagnostic Measure
Identify vulnerabilities and discover user preferences to create user profiles together with solutions that fit those profiles.
Preventative Measure
Implement preferred solutions and identify vulnerabilities in the solutions.
Proactive Measure
Rollout into the real-world and provide internal and external hands-on experience, collect user feedback and evaluate solutions in practice.

OUR SERVICES
We help organisations identify vulnerabilities in the relationship between their technology and their users.
Diagnostic Measure
Research
Technology Laboratory
Preventative Measure
Training & Education
Workshops
Proactive Measure
Strategic Consulting
OUR CASE STUDIES
All the case study themes are based on the research projects we have carried out that were funded by EU and UK research programmes, contracts with industrial, educational and public sector organisations.
Here we present issues, sometimes very complex, with the main aim to inform and motivate discussion. All the scientific results were published in international journals.
Let’s Work Together