Our Partners & Associates
iCOM ICT Research is a not-for-profit organisation that aims to improve the relationships between people and technology.
We are a multidisciplinary team of professionals with over 25 years of experience supporting and researching how technology affects human interaction and communication in various public, private and digital spaces. We help organisations identify vulnerabilities in the relationship between their technology and users. Together, we can discover how innovative technologies and services can benefit users today and in the future.
We aim to enhance and improve the user experience and the use of smart technologies in the following spaces
OUR 3 STEP APPROACH
We aim to enhance the user experience by working with our clients to create usable solutions. Our approach has 3 measures – diagnostic, preventative and proactive.
Identify vulnerabilities and discover user preferences to create user profiles together with solutions that fit those profiles.
Implement preferred solutions and identify vulnerabilities in the solutions.
Rollout into the real-world and provide internal and external hands-on experience, collect user feedback and evaluate solutions in practice.
We help organisations identify vulnerabilities in the relationship between their technology and their users.
OUR CASE STUDIES
All the case study themes are based on the research projects we have carried out that were funded by EU and UK research programmes, contracts with industrial, educational and public sector organisations.
Here we present issues, sometimes very complex, with the main aim to inform and motivate discussion. All the scientific results were published in international journals.
Let’s Work Together